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本帖最后由 我的野人 于 2012-6-10 22:24 编辑
我帮3个朋友买,均是paypal,1个成功,2个交易失败,帐号变入门,重复付款后,显示完成,但帐号状态是暂时锁定,也无法登录游戏,发送回执单给暴雪,暴雪给了2个人不同的回复。
==========回复1===========
Greetings,Thank you for contacting Blizzard Customer Support.We have reviewed the payment for this account and have determined that it was correctly declined. As a result, the game license has been disabled and will not be reactivated under any circumstances. Thank you for accepting our position.Regards,Customer SupportBlizzard Entertainmenthttp://battle.net/support
意思是支付信息与帐号信息不符合,游戏权利被停,没有任何方法复原,谢谢配合。
==========回复2===========
Hey there,
Game Master Icerryl here! Just letting you know I got the report you submitted to us concern your account issue. :)
As much as I'd like to help you directly, in order to help out with this, you'll need to contact our Billing department. But fear not, I'm here to direct you to them so we can get this taken care of as quickly as possible!
To reach Billing, you'll want to contact them directly through our online web form: https://us.battle.net/support/en/ticket/submit or by calling 1-800-592-5499 between 7 am to 8 pm Pacific Standard Time, 7 days a week. Customers in Australia should call 1-800-041-378. They'll be sure to hook you up with the information you need to get you back to gaming. :)
I appreciate you taking the time to review this, and I hope the information helps! If not, then please feel free to contact us again and we'll see what more we can do to help.
你需要联系结算部门,请按照地址提交回单或者打电话。
无解了,重新注册号码重新买吧。不要用别人的信用卡,老外很认真的。
=========更新1========
暴雪已经把明确枪毙的帐号的钱退到我的paypal了,在暴雪的账户管理里面是-59.99,那个让我联系结算中心的还没有退款。
=========更新2========
暴雪的支付验证是人工,还是抽查,需要rp
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