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发表于 2009-4-15 05:35 · 英国
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Microsoft Extends Xbox 360 Warranty to Cover E74
By: César A. Berardini - "Cesar"
Apr. 14th, 2009 12:13 pm
Earlier this year, we told you that an old and well-documented hardware failure was starting to spread among Xbox 360 owners. Xbox Live Director of Programming Larry Hryb, aka Major Nelson, announced today that the company has decided to extend the official warranty for the Xbox 360 to cover error E74. Straight from the horse's mouth:
The team is aware that a very small percentage of our Xbox 360 customers have reported receiving an error that displays E74 on their screen and after investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As such, we will be covering any repairs due to the E74 error message under the three year warranty we announced related to the three flashing lights error, as well as reimbursing any customers that have already paid for an E74 related repair. This applies to new consoles for the original retail purchaser, whether purchased before or after this change.
Like with the Red Ring of Death, Microsoft denies this is a widespread issue, but common sense tells you that it can't be a "small percentage" of users that can push a company to consider a warranty extension. Class action lawsuit coming? |
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