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想从正,LIVE玩GOW3和***2等大作,但主机前几天连live发现被BAN了,不知道是什么时候BAN的,碰碰运气和微软的客服联系一下,看看能不能改邪归正。。英语不好,沟通有点难度呀,附上今天客服给我发的邮件内容,有点忽悠的成份
Thank you for contacting Online Support for XBOX. I am Isidore and I will be helping you with this issue.
As I understand, your console is banned from Xbox LIVE and you want to know why. If I have misunderstood your query, please let me know.
I am sorry to hear that this has happened. To protect the Xbox LIVE service and Xbox LIVE members, we do not provide details about a specific console banning. Microsoft will not ban a console without overwhelming evidence that the console was used to violate the Code of Conduct or the Terms of Use. For more information about our policies and reasons why consoles are suspended, together with frequently asked questions, please visit www.xbox.com/consoleban
Please know that the Xbox LIVE Policy Enforcement Team are being very careful regarding these suspensions, and have clear evidence regarding each console issued a permanent suspension from the service. We apologize for any frustration or confusion resulting from our inability to share individual details, and thank you all for your cooperation in this matter.
If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number XXXXXXXX so we can expedite our service to you.
Thank you for visiting Xbox.com. Should you have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service. |
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