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本帖最后由 nsun009 于 2013-1-1 16:14 编辑
on December 31, 2012 at 10:52 AM
Late last week some Xbox Live customers experienced Xbox Live outages and trouble using cloud save files. Now Microsoft is apologizing for this problem and giving effected members a free month of Live.
之前的一段时间里,Xbox Live的用户在使用Live的云储存时遇到了一点小麻烦。现在,微软正式对xbox live的用户致以最诚挚的歉意以及一个月的免费Live补偿措施。
As Major Nelson describes on his blog, "We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again."
微软的管理层在部落格上留言表示,“我们对于Xbox Live用户在使用云储存的时候遇到麻烦时所表现出来的那种可贵的耐心和理解表示感谢。在玩家存档的修复以及维护问题上,为了保障数据的完整而所需要的修复时间的确超出了我们的预想。无论是几个小时,还是几天,我们都为系统给您造成的不便而倍感抱歉。作为补偿,系统会自动为这段时间内遭遇不便的用户延长一个月的Xbox Live 使用期限。并且,我们会尽一切可能,保证此类问题不会有下一次了。”
(看来还是微软厚道,不像某公司仅仅道歉都完了...)
(http://www.gameinformer.com/b/ne ... with-free-live.aspx) |
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