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昨天坏的几台机器里有一台已经修好。

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 楼主| 发表于 2013-11-15 10:53  ·  新疆 | 显示全部楼层 |阅读模式
Kotaku's broken PS4 fixed, obstructed metal in HDMI port caused issue


Later in the day, I got a call from Sony. They'd examined our unit and they figured out the problem. A piece of metal in the system's HDMI port was supposed to have been flush with the bottom of the port but instead had been bent upward, obstructing some of the pins in the port. It had been hard to see, though I imagine we would have noticed if we'd examined the unit more closely and not given it back. Nevertheless, we were told that that PS4 had been fixed. The Sony employee testing our unit used a pin to push the small piece of metal back down. They then plugged an HDMI wire into the unit and it worked. They even brought the unit to our office so we could see for ourselves.

The obstructing piece of metal in the formerly-broken PS4 had actually knocked some of the "teeth" out of the HDMI wire—the one bundled with that PS4—that we'd originally plugged into the unit, the Sony folks told us. We checked two other HDMI wires that we'd used during our brief bit of troubleshooting, and sure enough, they were missing the same teeth, too.

The good news here is that the problem was small and easily fixed. The slightly bad news is that we're unable to tell you why this happened. It's certainly possible that we accidentally knocked that piece of metal upward when we first plugged Sony's HDMI wire into the PS4. We can't rule out human error on our end. But we've been plugging wires into HDMI sockets for a long time, and we've never had this issue before. It's also possible there was something wrong with Sony's wire and that that's where the initial fault lies. Or perhaps the jack was indeed badly made. Sony doesn't know. We don't know.

这人把机器邮寄到sony sony反馈说是hdmi接口的金属触点翘起来了, sony修起来很简单。。。就是把那个金属触点弄平。。。

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 楼主| 发表于 2013-11-15 10:57  ·  新疆 | 显示全部楼层
另外还不知道这个问题是怎么导致的,这个玩家怀疑是sony的hdmi线材有问题。

不管怎样如果有首发的朋友,插拔hdmi的时候小心些,注意下触点的咬合。。。

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发表于 2013-11-15 10:58  ·  上海 | 显示全部楼层
最惨的其实还是大陆玩家,万一有毛病就二了,修都没地方可修。
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