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本帖最后由 Air@air 于 2013-12-30 09:27 编辑
12月29日更新
对噪音不敏感不不矫情不在意的朋友就不用往下看了～还有楼主不是想要坑亚马逊钱的人，只想舒服的玩游戏而已…………
楼主的朋友最近购入港版，周日办完事晚上直接杀过去…………进入正题～
楼主朋友没有什么正经游戏，于是楼主就用光电战机来测试的，这个游戏再过关的时候满屏飞溅的多边形，很费机能，楼主的机器再这个时候风扇转的很猛，声音很大，测试出噪音为53分贝（注意，这是手机噪音软件测得的数值，用专业设备可能数值会更高……）楼主知道这种软件肯定是不够精确，但这不重要，楼主是用同一个软件和同一部手机来测试的，重在对比两台ps4的噪音差别），结果是，在同一情况下我朋友的机器只有42分贝，要知道楼主在菜单画面时候就有42分贝了…………楼主不知道这10分贝在数值上算不算有差距，但在感官上真的相差很大，我还特意让我老婆来这个听了两台机器，她说我的声音大多了，像飞机……………………
总得来说ps4的噪音真的存在差异，之钱还在想怎么有那么多兄弟说没声音，这回是信了，就我朋友的机器而言，如果小开一点音响（楼主是在几乎没有任何声音下测试的）真的是几乎听不到什么声音了…………
楼主准备换机了！有条件的话回头楼主在上个视频对比一下……
…
楼主一直都感觉自己的机器风扇声音大，在坛子里咨询了一下，有很多兄弟和我一样，但同时也有兄弟说自己机器象小绵羊一阳的安静。。。。本来想算了，玩游戏要开音响，因为只有读盘没有背景音时听得比较明显。但是今天玩KZ，多人游戏人数少，也没有音乐啥的，冷不丁的才有几声枪响，这风扇的声音就非常突出和刺耳了~终于忍不了了，半夜和亚马逊客服聊一下，问问这到底是不是算故障。。。。。如果不是故障，大家都一样，那楼主就忍了，没什么大不了的，不就是闹耳朵么~
楼主是机翻的，客服表示可以为我退换（楼主没要求过退换，只是想问问他这个是不是故障，然后客服主动提出退换货，之后还说如果放弃退换可以给我退费还是别的什么方式，返给我机器价格的15%。但楼主一口回绝，咱不是为钱来的，就想要一个没有隐患的爱机~还有，看来风扇问题应该是属于机器故障了，不然客服怎会如此爽快给退换？？？）但是目前没货，我问客服换的新机还会出现这个情况么？。。。。。他没有正面回答我貌似。
主要想问问高手同学，客服是让我自己关注网站，看到有货联系他们，还是我只要等，他们会等有货了直接给我再发一台？
以下是我与客服的对话请高手赐教；
Chetan:Hello, my name is Chetan. I'll be happy to help you today.
Me:Hello ~ I'm here to buy a PS4, during the game when it sounds very big fan, I think it
was very noisy, the fan's voice sound even more than me, my PS4 is not a fault? It makes me
almost lose the game mood. I am very worried, please help me. Thank you very much!
Chetan:I am really sorry to hear the issue with the item. Please allow me a moment. I will
take a quick look and check it for you.
Me:thanks
Chetan:Thank you for waiting.
I could see that the item was delivered to you on 5 December 2013.
Me:yes
Chetan:In this case If you wish you could return the item for full refund.
I would have loved to create the replacement but the item is out of stock now so I cannot do
that.
Me:==
I can wait to replace it? At what point can replace?
Chetan:I would request you to wait till the item is in stock with us and then please contact
us to get the replacement.
I believe that it would be a good option.
Me:==
My PS4 can determine the appearance of a fault it?
If you replace it, you will have this failure?
Chetan:yes,we will have that.
Me:Also, if you want to replace, how can I know that the stock can replace me?
Chetan:In this case what best I can do for you is that I could give you a 15% discount for
the fault in the item.
Me:I'm sorry, I do not understand
Chetan:Well,I was informing you that if you do not want a replacement for the item as you do
not want to wait,I could refund you 15% off the item cost as an apology of the defect in the
item,However after that you will not be able to get the item replaced or returned.
Me:Oh, no, I do not want to replace a defective PS4,
Chetan:Okay,not an issue.
Me:I ask, how can I know that there are new PS4 can I change?
Thank you very much for your patience ^ _ ^
Chetan:Well you can do that for sure after the new Ps4 is available with us,I would request
you to keep looking at the website as of when the item is available.
You are welcome.
Me:I have a request, can you come to the notice of me? Or as I make an order? Thank you very
much ~
Chetan:In this case I am going to contact our fulfillment center to get get you updated
after the item is available.
Me:That I can just wait? What do I do?
I'm sorry, my English is poor. . . .
Chetan:I would request you to wait as you will be updated as soon as the item is in stock.
It's ok.
Me:Trouble you
Chetan:It's ok.
Me:Amount, can put it another way, I'm not clear. . . Please simpler.
Chetan:okay.
Me:I just need to wait, right?
Chetan:I said that you will be informed when the item will be available with us.
Yes.
Me:Okay, thank you very much ~
Chetan:You are welcome.
Is there anything else I may assist you with.
Me:Replacement cost of longevity pay what I want?
Chetan:Amazon will pay for the replacement.
Me:OK
No problem - thank you again
Chetan:You are welcome.
Is there anything else I may assist you with.
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楼主
发表于 2013-12-29 01:20 · 美国
