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发表于 2014-9-8 18:43 · 广东
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本帖最后由 firewire800 于 2014-9-8 18:46 编辑
skywow 发表于 2014-9-8 16:13 
我是说你直接在线找客服,然后跟他说你要验证身份,让他直接帮你处理,不需要自己去网站手动上传。 ...
原来这样。。
谢谢兄弟告知。谢谢啦。。。
今天他们给我回复邮件了。。如下:
Dear Sir/Madam,
Thank you very much for your e-mail.
Yes, we confirm that we need a second form of documentation. Apart from a driving license, you may send us a copy of your Passport, Medical Card, Insurance Card, etc.
Thank you for your kind cooperation.
Kind Regards,
Tony
JSHOPPERS.com Customer Service
*************************************
mailto: info_en@jshoppers.com
*************************************
--------------------------------------------------------------------------------------
我的原始邮件:
Hi:
I have re-uploaded my ID Card information photo,but I just uploaded one kind of identifation file.
Do you need two kind of identifation file ? like driver license file etc. but I don't have that license..
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