怎么美亚会莫名其妙删除订单啊？不过美亚客服还真棒帮我免了运费！

jerryhsu

早上起来看到扣款117美金，以为发货了，可是订单又被改为没有寄出，赶紧联系美亚客服，客服让我重新下单
并帮我免了运费，还折扣5刀，就是不知道我之前的117刀什么时候能退给我？

Me: i just saw my order was changed from preparing to ship to not yet shipped so why?
Alok: Hello, my name is Alok. I'm here to help you today.
I am sorry to know the hassle.
May I get the order number?
订单号删除
is there any problems with my order ?
Alok: I see that the shipping and billing address is removed from your account so the order is not yet shipped. If you wish I will cancel the order and you can place the new order while we are connected and let me confirm the order number I will waive off the shipping and handling charges seeing you as one of the valuable customer of Amazon.
Is this helpful
?
Me: but i did not remove my billing address i just sent a email to you to add my cell number on the airway bill? any mistake ?
Alok: No need to worry at all/
Please place the normal order and I will waive off the shipping charges,
Me: ok you mean i re-place an order ?
Alok: Yes and let me confirm the order number.
I will waive off the shipping and handling charges.
I will cancel the existing order.
Me: but the visa credit card was charged my account 117.43 usd
Alok: Yes and if I cancel the order you will be issued a refund within next 24 hrs.
Me: ok i see
Alok: May I cancel the order?
Me: yes please
Alok: I have cancelled the order.
Please place the new order while we are connected and let me confirm the order number. I will help you in waiving the shipping charges,
Me: ok just a moment
Alok: Sure.

my new order订单号删除
Alok: I have waived off the shipping and handling charges for the order and the Order Total: $104.99
Me: ok thank you very much
Alok: My Pleasure.
Is there anything else I can do for you today?
Me: no
see you bye
Alok: We look forward to seeing you again soon. To close this window, please click the "end chat" button with an X in the upper right corner of the window.
Me: ok thank you then

bzi_

2-3天退回信用卡。银联除外

该用户已被禁言

求大神翻译！！！！！！！！！！！！！

pencil

你买了个啥？血缘的限定版?

wutianqi714

pencil 发表于 2015-3-12 12:09
你买了个啥？血缘的限定版?

应该是500p吧

jerryhsu

忘说了乌龟海岸500p

animoklai

500p无疑。。。

话说海购很简单， 我的500p到手都不是用信用卡来付款的，直接淘宝买充值点，亚马逊注册账号，充值后，直接购买，发货。。到手。。。 比淘宝还简单。。

billyni

亚马逊，包括中国亚马逊的客服没的说，就冲每次都真实显示他们的名字都让人觉得比其他电商的客服更亲切。

jerryhsu

animoklai 发表于 2015-3-12 12:20
500p无疑。。。

话说海购很简单， 我的500p到手都不是用信用卡来付款的，直接淘宝买充值点，亚马逊注册账 ...

我擦，还真是好办法，我刚刚看了礼品卡还便宜。以后就用礼品卡购买

电烙铁

jerryhsu 发表于 2015-3-12 13:04
我擦，还真是好办法，我刚刚看了礼品卡还便宜。以后就用礼品卡购买

其实lz你可以找中文客服 没必要在这秀英文……