英亚这是什么意思不卖我了？

为你留念

Hello,

I'm sorry to hear that your order #205-6984048-6289157 didn't arrive.

I understand your concern that you would like to have refund for this order.

I've requested a rest of the refund of £299.06.

When the refund is completed in our system, we'll send you an e-mail letting you know the date, amount and payment details. You can see information about completed refunds in ‘Your Account’ once you've received a confirmation e-mail from us. Once your refund has been completed by us, please allow your bank between 5-7 business days to process it.

Completed refunds information can be viewed in Your Account once you've received a confirmation e-mail from us. You can view completed refunds in Your Orders, https://www.amazon.co.uk/your-orders, by selecting "Order Details".

If the parcel arrives afterwards and you don't want to keep it, please refuse the delivery and the carrier will return it to us. Or, if the parcel arrives afterwards and you do want to keep it, let us know and we’ll recharge your payment card.

Please accept my apologies for this situation. I can see that you relied on us to deliver your previous order in time for you, and clearly we have let you down.

I'm very sorry that we weren't able to meet your expectations this time around. I hope that you will allow us another opportunity to serve you in the future.
Did I solve your problem?
这是要退给我吗?我等了很久没收到就发邮件问了一下，机翻看的不是很明白

为你留念

没人来指点下吗。。。。。。

为你留念

没人来吗

该用户已被禁言

告诉你钱退你，东西不想要就拒收，如果想要留下，告知他们，他们会重新收款

泡泡雨

就是马上会退款给你。如果以后包裹到了，你可以选择拒收，或者留下（重新扣钱）

吾老湿

你写了啥了 客服回复里把你当成要退款的了
I understand your concern that you would like to have refund for this order

为你留念

泡泡雨 发表于 2016-12-15 18:33
就是马上会退款给你。如果以后包裹到了，你可以选择拒收，或者留下（重新扣钱） ...

它就不怕我收到货直接取消绑定的卡。。算了还是跟客服聊天去，邮件说不清楚

该用户已被禁言

为你留念 发表于 2016-12-15 18:50
它就不怕我收到货直接取消绑定的卡。。算了还是跟客服聊天去，邮件说不清楚 ...

你取消卡也没用，你的卡号信息已经在亚马逊系统里，之前的单子也在，只要你没拒绝收货，还是会扣款的。

泡泡雨

为你留念 发表于 2016-12-15 18:50
它就不怕我收到货直接取消绑定的卡。。算了还是跟客服聊天去，邮件说不清楚 ...

你取消卡有个球用……呵呵呵呵

Sabers2016

为你留念 发表于 2016-12-15 18:50
它就不怕我收到货直接取消绑定的卡。。算了还是跟客服聊天去，邮件说不清楚 ...

你想多了，不要乱干这种事