法亚买PRO 的进来看看

guoxiaojun_888

7号扣款，显示15号到货  到现在货未发，今天找客服沟通居然让我退款  也没有什么理由，不说为什么不发  就说一推抱歉的话  等了这么久白等了 ，大家给点建议怎么能让他发货

图安生

有违约金之类的把

半条小命

没用的。亚马逊有的时候很蛮横的，你说什么都没用。逼急了封你号。

guoxiaojun_888

Therefore, I requested a refund to bank account of your payment card in the amount of 358.42 euros.

Refunds usually go through within 3 to 5 business days and you will see this amount credited on your next statement.

Moreover, I alerted our department in relation with our suppliers who will make every effort to obtain the item as soon as possible.

Once we have received a copy of our suppliers and will confirm by e-mail the date and mode of delivery.

hope that you will allow us another opportunity to serve you in the future.

Thank you for shopping at Amazon.fr.

谁能帮我看看这是什么意思？

guoxiaojun_888

Dear Customer,

Please accept my apologies for this situation. I can see that you relied on us to deliver this order in time for you, and clearly we have let you down.

Following your message, It appears that the delivery of your order 406-7417280-9704144 does not go as planned. Your package should have been sent by Apex, however, it seems to have been taken over by another carrier. We are unfortunately not able to provide further information regarding this delivery yet.

Given the volume of parcels that we daily give to our carriers, it can happen, in rare cases, that it occurs. We are sincerely sorry.

In such cases, we’re happy to send you a new replacement. However, I’m sorry to inform you that the item is no longer available on our site. We’re therefore not able to replace it for you.

lovezg

我去年德亚买xbox也遇到了，一直写邮件要求补发，结果还是不发货。建议楼主做好两手准备，时刻关注其他亚马逊，过两天圣诞了，其他亚马逊很可能有折扣的。

guoxiaojun_888

lovezg 发表于 2016-12-20 14:40
我去年德亚买xbox也遇到了，一直写邮件要求补发，结果还是不发货。建议楼主做好两手准备，时刻关注其他亚马 ...

法亚太不靠谱了  看了其他机友后买的都发了    工作态度是问题   以后不会再没有中文客服的买的  沟通真费劲

celestiashen

guoxiaojun_888 发表于 2016-12-20 14:37
Therefore, I requested a refund to bank account of your payment card in the amount of 358.42 euros.
...

因此，我向您的银行账户申请了一笔358欧的退款。退款通常3到5工作日到账，下个账单日可以查到。此外我让此次与这比供货方对接的部门催促对方想尽办法尽快发货，一旦收到供货方提供的副本文件就能确认运货日期和运单号（机器型号？）希望再次合作，谢惠。

总之，基本没希望了。

手机助人为乐不易（好吧我也想知道怎么能便宜弄到pro），有翻译错误还请文明教育，我自当洗耳恭听，感谢赐教。

克莉斯

换个客服试试，有些外包客服没权限，就会让你退款。

guoxiaojun_888

celestiashen 发表于 2016-12-20 15:22
因此，我向您的银行账户申请了一笔358欧的退款。退款通常3到5工作日到账，下个账单日可以查到。此外我让 ...

他这意思是退我钱 有货后通知我在买？ 还是 让我选择退钱  或是等待有货再发？