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求翻译帝进~偶悲剧了

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 楼主| 发表于 2010-8-24 15:17  ·  上海 | 显示全部楼层 |阅读模式
这是从PA收到的信,只看懂部分求翻译帝翻译下

Pre-Ordering @ Play-Asia.com - Explanation and Apology - A.C.E.: Another Century's Episode R
Recently, with the release of A.C.E.: Another Century's Episode R, some flaws in our pre-order management have been exposed. Please read through this letter and please rest assured that we take all the necessary steps to not have this matter repeated again in the future.

What went wrong

Cause A
Many of you are placing pre-orders to ensure smooth and earliest delivery. Pre-ordering also helps us to gauge customer interest in a product and to use this as a forecast of how big our purchase orders need to be. But placing purchase orders can be a nerve-wrecking business for our purchasers because they can never get right. Buy too many and we sit on stock that is selling slowly or not at all, buy too little and we can't ship out to you and you are angry with us with every right of being so. Plus purchasers need to place their orders many months in advance. Our purchases where, although barely enough under perfect circumstances, on the low side.

Cause B
A simple way to decide in which priority orders are shipped is by having the order with smaller order number shipped first. This is a very simple thing to do and we have followed this for many years. However, around a year ago, we changed our tactics slightly and did not only use the order number for priority evaluation, but a mix of order number and order modification log. As many of you know, an order at Play-Asia.com can be changed before it is being shipped. Say, a customer who pre-orders Item #1 very early on, but not Item #2, will be early in the pre-order list, regardless of which items they may add to the order at a later stage. If they then choose to change the order to include Item #2 they would get it shipped before others although they didn't order Item #2 until very late. We felt this was unfair to those who order their items early on and this is why this change has been made.

Cause C
Our main shipment was unfortunately delayed in Japan and thus only additional, smaller shipments arrived.

What happened
Now, combine a poor purchasing forecast from A, with our operation procedures as laid out in B, and a shipping delay from C, we had a situation where not many orders at all could be shipped on release day. On top of that, many orders did not ship that should have as our procedures put less emphasis on the order number. In fact, since we established this procedure a year ago we have never had much complaint but at the same time never faced a situation where our main shipment was delayed and only small secondary shipments arrived until 3 days past release date.

Conclusion
1. We have reverted our systems back to order number based and will monitor to make sure that those who order early are also getting their products early. We have also in planning more features to make your pre-order experience a better one and will update all our customers about these changes in the near future.

2. We will improve our purchasing operations to not have this unfortunate event of missing of the main shipment delaying all orders again.

We apologize for the inconvenience caused and hope it can be forgiven. As a token of appreciation, all orders of A.C.E. : Another Century's Episode R that ship on Saturday 21st of August will include a small free gift.

As an update on the shipping situation of said game, all pre-orders clear today and we receive further stock on Tuesday which will cover the pending orders and we forecast to ship new orders from stock on Wednesday, August 25th.
    .

挂版VIP

それは違うぞ!!!

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发表于 2010-8-24 15:42  ·  上海 | 显示全部楼层
英文无力、、、、、、

骑士

龟速推各种SLG中……

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发表于 2010-8-24 15:58  ·  陕西 | 显示全部楼层
貌似是关于推迟到货的说明,大体意思是尽量补充货源,按预定顺序发货,保证早定的早发。

。这种往google translate一贴不就能看了……

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发表于 2010-8-24 17:11  ·  浙江 | 显示全部楼层
XXXX A

XXXX B

XXXX C

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发表于 2010-8-24 17:13  ·  浙江 | 显示全部楼层
Pre-Ordering@Play-Asia.com - 解释和道歉 - 安达:一个世纪的一集ṛ
最近,在ACE的版本:一个世纪的一集俄,在我们预先订单管理的一些缺陷已暴露无遗。 请阅读本函请放心,我们采取一切必要步骤,没有这个问题在未来再次重复。

这是怎么回事

原因阿
你们中许多人是把预购,以确保顺利,最早交付。 预订购还可以帮助我们衡量一个产品的客户的兴趣,并以此作为对我们有多大的采购订单需要预测这一点。 但是,把采购订单可以成为我们的买家令人紧张的事,因为他们不能得到正确的。 买太多,我们坐在股票出售缓慢或根本没有,买得太少,我们不能运出你,你是我们感到非常气愤,每一个如此的权利。 加上买家需要将他们的订单提前好几个月。 我们的购买地点,虽然几乎完美的情况下不够,偏低。

原因乙
一个简单的方法来决定哪些优先发货的订单是通过让较小的订单出货数量为先。 这是一个非常简单的事情,我们有这许多年的随访。 然而,大约一年前,我们改变了战术,没有稍微只使用为优先评估订单号码,而是一个订单号码组合和秩序modification日志。 正如许多人所知,在播放- Asia.com顺序可以改变之前,它正在装运。 也就是说,客户谁预购项目#1很早,但不是项目#2,将在预购名单早,不管他们可能会增加哪些项目在以后阶段的秩序。 如果他们再选择更改顺序,列入项目#2之前,他们会得到别人运虽然他们没有秩序,直到很晚项目#2。 我们觉得这是不公平的命令来的物品,谁早,这就是为什么这种变化已经取得进展。

原因?不幸的是我们的主要装运延迟,从而在日本只有额外的,较小的物品运达。

发生什么事了
现在,从一个一穷相结合的采购预测,与我们的运作奠定了在B程序,以及从C航运延误,我们的情况不是很多订单都可能造成运释放的日子。 最重要的是,许多船舶订单不应该成为我们的程序,把订单数量较少重视。 事实上,自从我们一年前成立这个程序,我们从未有过很多投诉,但从来没有在同一时间,是在本港所面对的主要装运推迟,只有小到3天抵达过去发布日期中学出货情况。

结论
1。 我们又重新回到我们的系统返回订单号码为基础,并会监察,以确保那些谁也为了尽早将他们的产品早。 我们亦在规划更多的功能,使您的预购一个更好的经验,将更新所有我们在不久的将来对这些变化的客户。

2。 我们会改善我们的采购行动,没有这方面的主要再拖延所有订单出货失踪不幸事件。

我们对所造成的不便表示歉意,并希望能得到原谅。 作为答谢,所有ACE的订单:一个世纪的一集R的船舶在8月21日将包括一个小型免费的礼物。

说,作为一个航运形势的更新游戏,所有预购清楚今天我们收到周二将涵盖等待处理的订单,我们预测新船订单从周三的股票,8月25日股进一步。

谷歌强力翻译

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发表于 2010-8-24 17:26  ·  新西兰 | 显示全部楼层
我也收到了, 没什么大不了的
大概就是说PA出了点问题搞到预订了ACER的不能准时19号发货,道歉啊啥的。 21号之后发货的会有个小礼物。

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发表于 2010-8-24 17:29  ·  新加坡 | 显示全部楼层
PASB,纯的,进货量不够预约量

终结者

御姐同盟会资深调研员

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发表于 2010-8-24 18:18  ·  浙江 | 显示全部楼层
大致是说货不够要延期,还会送个小礼物补偿下LZ幼小的心灵 - 3 -
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