骑士
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 我问的是为啥把我BAN了 是不是出现什么失误之类的 邮件分别发给了台 港 美
US的回复是最快也是最详细的 港 台回复的很机械 就是致电客服...***吧
这个叫Ken的说已经ban机结束日期发到我的邮箱，不过我现在还没收到，如果是9999/12/12那就该干啥干啥去了
SR 1164240841
Hello Travis,
Thank you for taking the time to contact Xbox Online Customer Support. This is Ken and I'd be glad to answer your questions today.
I understand that your gamertag was suspended. As an online gamer, I know that being banned from playing one of my favorite games can be extremely disappointing. We appreciate you for bringing this to our attention. I'll be more than happy to discuss this concern with you, and hopefully my response can clarify this matter for you.
The investigations and subsequent actions taken by the Xbox LIVE enforcement team are conservative in nature. We work very hard to try to fully understand and analyze the activities done by each gamertag by looking at a variety of information. There are many factors that can lead to a gamertag being suspended and the details are found in the terms of use. For more information about the code of conduct, please feel free to visit http://www.xbox.com/en-AU/Legal/codeofconduct for your reference.
The terms of use are displayed in our website for our customers' convenience, Microsoft takes full assumption that this information has been fully read and understood. We appreciate your understanding and patience in dealing with this matter.
I realize how important this gamertag is for you; yet, this is something that our system is unable to dispute. After a series of careful investigations, Xbox Support has found out that the gamertag has violated the terms of use. On the other hand, Xbox Support cannot reinstate a suspended member or provide details about the suspension. Additionally, the duration of a suspension is subject to change without prior notice by the LIVE Enforcement Team. A notification with the suspension end date has been sent to your email privately. Additionally, we have a forum on Xbox.com dedicated to account suspensions. Members of the LIVE Enforcement Team monitor this forum, and they can tell you why your subscription is suspended. You can access this forum at: http://forums.xbox.com/1386/ShowForum.aspx and our Xbox LIVE Enforcement Team will reply to you privately. Please give the Enforcement Team ample time to get to your questions. It may take up to 24 hours or more before you will receive an answer. We apologize for any inconvenience this might have caused you.
Should you need to discuss this further, you may contact Xbox Customer Service at 1-800-555-741(Australia) and 0508 555 592 (New Zealand) at your convenience. We'll be happy to help you. We are open everyday from 7.00AM to 9.00PM - Monday to Friday and 9.00am to 5.00pm - Saturday and Sunday.
I hope I have answered all your concerns today. If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number 1164240841so we can expedite our service to you. If you should have future questions on Xbox products or services, please revisit our web site, http://www.xbox.com as we are continually updating the information to enhance our service.
Best Regards,
Ken
XBOX Support Services||http://www.support.xbox.com
--- Original Message ---
From : arkhamasylum@sina.com
Sent : Sunday, October 23, 2011 5:57:45 AM UTC
To : bd9bc413-cb62-45af-81f9-55f98a8caf4e
Subject : Xbox 360 Live:About Xbox Live
Service :
Xbox 360 Live
What type of problem do you have?
About Xbox Live [About Xbox Live]
Name:
Travis Taylor
The e-mail address for us to send a response:
arkhamasylum@sina.com
Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
My console been banned for no reason,i don't know what my done make microsoft being this Serious.i buy this console in last month,this is some kind mistake?can i just go back to normal again?
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楼主
发表于 2011-10-24 16:22 · 江西
