问下怎么下载CQ吧

fwq915 · 发表于 2012-9-12 20:26 · 美国

本帖最后由 fwq915 于 2012-9-12 20:26 编辑

我是9月5号入的高级包，不知道dlc需要手动下载，直到AK出了。跟坛子里的朋友不一样，我这里AK下载没问题，但是CQ却提示我需要付钱。

具体问题见我拍的图吧，边上的英文是注解给EA的客服看的。（之前客服回了封邮件，p用没有。）

显示全部楼层 · 发表于 2012-9-12 21:27 · 北京

我和你的情况一样，迷惑中..........

孤狼saya · 发表于 2012-9-12 21:30 · 贵州

在第一幅图中高级内容那栏里也这样么

fwq915 · 发表于 2012-9-12 23:51 · 美国

孤狼saya 发表于 2012-9-12 21:30
在第一幅图中高级内容那栏里也这样么

一样啊，sb客服终于承认搞不定了，应该是bug吧

Thank you for contacting back to us at Electronic Arts.

We want to get you an effective resolution so that going to escalate this issue to higher department. Our senior team is well equipped to handle such issues and I’m confident we’ll solve the issue and suggest alternatives.

Due to a back log of contacts, the current estimated time for response is 1 – 2 weeks. We apologize for the lengthy response time, and we are working diligently to return to an acceptable level of response time. During this time, you may still update your case with additional information that might help us to resolve your issue without causing any additional delay.

We appreciate your patience and cooperation. Please be assured that your concern is our priority.

Sincerely,
Suraj
Electronic Arts – World Wide Customer Experience

fwq915 · 发表于 2012-9-13 00:13 · 美国

shawnywt 发表于 2012-9-12 21:27
我和你的情况一样，迷惑中..........

游戏列表里面，你还能搜索到CQ的游戏吗？

我这边，不论我指定游戏模式还是地图为CQ专属，都搜索不到游戏。

fwq915 · 发表于 2012-9-14 13:38 · 浙江

昨天看到一个好友在玩CQ，点了加入，不行。其他情况，我连CQ的图都看不到。

客服邮件更新，跟我说3天可以解决这个问题。

Thank you for contacting Electronic Arts.

I apologize for the delay in my response to your escalated issue of 'CQ maps not downloading'. I assure you my best support to explain the matter.

Actually, this is a temporary issue (CQ maps were not showing in BF3 game) and is been looked upon. Please wait for sme time (48-72 hrs.) till the issue get fixed.

I appreciate your understanding on this matter and apologize for any inconvenience caused to you.

We at Electronic Arts appreciate your efforts and involvement in our Games and take this opportunity to express our gratitude and extend support. Please feel free to get in touch with us anytime. Also, please access our online knowledgebase on: http://help.ea.com/.

Regards,
Anjani
Electronic Arts - World Wide Customer Experience

显示全部楼层 · 发表于 2012-9-15 11:36 · 北京

如果你是高级会员，不用单独下载，貌似上次更新时已经包含了，直接快速游戏找枪神，直接进入就行了

显示全部楼层 · 发表于 2012-9-15 15:22 · 河南

好多人都说找不到，我一直在外面出差，今天才回来，么有这个问题啊

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问下怎么下载CQ吧

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