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消息源:https://community.intel.com/t5/Processors/Intel-Core-13th-14th-Gen-Boxed-Desktop-Processor-Warranty-Update/m-p/1620096
增加两年保修,也就是三年变五年。
Intel is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process. We stand behind our products, and in the coming days we will be sharing more details on two-year extended warranty support for our boxed Intel Core 13th and 14th Gen desktop processors.
英特尔致力于确保所有在使用第13代和/或第14代桌面处理器时遇到或目前正在经历不稳定症状的客户能够在更换过程中获得支持。我们对我们的产品充满信心,并将在未来几天内分享有关我们第13代和第14代盒装英特尔酷睿桌面处理器两年延保支持的更多细节。
In the meantime, if you are currently or previously experienced instability symptoms on your Intel Core 13th/14th Gen desktop system:
For users who purchased systems from OEM/System Integrators – please reach out to your system manufacturer’s support team for further assistance.
For users who purchased a boxed CPU – please reach out to Intel Customer Support for further assistance.
与此同时,如果您当前或之前在使用英特尔第13/14代酷睿桌面处理器时遇到了不稳定症状:
对于从OEM/系统集成商处购买系统的用户,请联系您的系统制造商的支持团队寻求进一步的帮助。
对于购买了盒装CPU的用户,请联系英特尔客户支持以获得进一步的帮助。
At the same time, we apologize for the delay in communications as this has been a challenging issue to unravel and definitively root cause.
同时,我们对沟通延迟表示歉意,因为这是一个难以解开并确定根本原因的复杂问题。
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